07-03-2001 03:15 PM - edited 03-12-2019 11:52 AM
Well, I think its Unity.....
When someone from the outside leaves a voicemail, the voicemail is VERY distorted. Almost sounds like a broken speaker. But it's not consistent! Happens only occasionally... I've checked the same voicemail from different IP phones and I get the same result. ANy ideas? Could it be the H.323 gateway? (I'll post the router config)
Here is the topology:
PSTN---PRI----3640--h.323--3524----CM1 (Unity and IP Phones connect up to the 3524 as well)
Here is the router config:
k wr t
Building configuration...
Current configuration:
!
version 12.1
service timestamps debug datetime msec localtime
service timestamps log datetime msec localtime
service password-encryption
!
hostname 3640-GSX-R1
!
logging buffered 4096 debugging
no logging console
no logging monitor
aaa new-model
aaa group server radius safewordGroup
server 172.16.1.185 auth-port 1812 acct-port 1813
!
aaa authentication login safeword group safewordGroup local
aaa authorization exec default if-authenticated
aaa accounting send stop-record authentication failure
aaa accounting exec rad-acct start-stop group safewordGroup
enable secret 5 $1$/Jac$lEoMpst5.tpczKboIjIW6.
!
!
!
!
!
voice-card 2
!
ip subnet-zero
no ip finger
ip tcp synwait-time 5
no ip domain-lookup
ip domain-name ch1.gsx.com
!
isdn switch-type primary-5ess
isdn voice-call-failure 0
call rsvp-sync
voice rtp send-recv
!
voice service pots
!
!
!
voice class h323 1
h225 timeout tcp establish 3
!
!
!
!
!
controller T1 2/0
framing esf
linecode b8zs
pri-group timeslots 1-24
!
controller T1 2/1
framing esf
linecode b8zs
ds0-group 1 timeslots 1-24 type e&m-wink-start
!
!
!
interface FastEthernet0/0
no ip address
duplex auto
speed auto
!
interface FastEthernet0/0.1
encapsulation isl 10
ip address 172.16.1.251 255.255.255.0
no ip redirects
!
interface FastEthernet0/0.2
encapsulation isl 20
ip address 172.16.56.251 255.255.255.0
ip helper-address 172.16.1.11
no ip redirects
!
interface Serial2/0:23
no ip address
no logging event link-status
isdn switch-type primary-5ess
isdn incoming-voice voice
no cdp enable
!
router eigrp 1
network 172.16.0.0
no auto-summary
no eigrp log-neighbor-changes
!
ip classless
ip route 0.0.0.0 0.0.0.0 172.16.1.250
ip route 172.16.40.0 255.255.255.0 172.16.1.6
no ip http server
!
logging trap warnings
logging 172.16.1.185
radius-server host 172.16.1.185 auth-port 1812 acct-port 1813 timeout 10 retransmit 3 key 7 13161211
190910
radius-server retransmit 3
radius-server timeout 10
!
voice-port 1/0/0
!
voice-port 1/0/1
!
voice-port 1/1/0
!
voice-port 1/1/1
!
voice-port 2/0:23
input gain 6
output attenuation 6
no comfort-noise
!
voice-port 2/1:1
input gain 6
output attenuation 6
no comfort-noise
!
dial-peer cor custom
!
!
!
dial-peer voice 1 pots
destination-pattern 9T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
direct-inward-dial
port 2/0:23
!
dial-peer voice 100 voip
preference 1
destination-pattern 6302...
progress_ind setup enable 3
voice-class h323 1
session target ipv4:172.16.56.2
dtmf-relay h245-alphanumeric
codec g711ulaw
ip precedence 5
no vad
!
dial-peer voice 101 voip
preference 2
destination-pattern 6302...
progress_ind setup enable 3
session target ipv4:172.16.56.1
dtmf-relay h245-alphanumeric
codec g711ulaw
ip precedence 5
no vad
!
dial-peer voice 2 pots
destination-pattern 91T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 2/1:1
!
dial-peer voice 1800 pots
destination-pattern 91800T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
direct-inward-dial
port 2/0:23
prefix 1800
!
dial-peer voice 1888 pots
destination-pattern 91888T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
direct-inward-dial
port 2/0:23
prefix 1888
!
dial-peer voice 1866 pots
destination-pattern 91866T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
direct-inward-dial
port 2/0:23
prefix 1866
!
dial-peer voice 1877 pots
destination-pattern 91877T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
direct-inward-dial
port 2/0:23
prefix 1877
!
dial-peer voice 102 voip
preference 1
destination-pattern 6303...
progress_ind setup enable 3
voice-class h323 1
session target ipv4:172.16.56.2
dtmf-relay h245-alphanumeric
codec g711ulaw
ip precedence 5
no vad
!
dial-peer voice 103 voip
preference 2
destination-pattern 6303...
progress_ind setup enable 3
session target ipv4:172.16.56.1
dtmf-relay h245-alphanumeric
codec g711ulaw
ip precedence 5
no vad
!
dial-peer voice 104 voip
preference 1
destination-pattern 6304...
progress_ind setup enable 3
voice-class h323 1
session target ipv4:172.16.56.2
dtmf-relay h245-alphanumeric
codec g711ulaw
ip precedence 5
!
dial-peer voice 105 voip
preference 2
destination-pattern 6034...
progress_ind setup enable 3
session target ipv4:172.16.56.1
dtmf-relay h245-alphanumeric
codec g711ulaw
ip precedence 5
!
dial-peer voice 106 voip
preference 1
destination-pattern 26..
progress_ind setup enable 3
voice-class h323 1
session target ipv4:172.16.56.2
dtmf-relay h245-alphanumeric
codec g711ulaw
ip precedence 5
!
dial-peer voice 107 voip
preference 2
destination-pattern 26..
progress_ind setup enable 3
session target ipv4:172.16.56.1
dtmf-relay h245-alphanumeric
codec g711ulaw
ip precedence 5
!
dial-peer voice 108 voip
preference 1
destination-pattern 38..
progress_ind setup enable 3
voice-class h323 1
session target ipv4:172.16.56.2
dtmf-relay h245-alphanumeric
codec g711ulaw
ip precedence 5
!
dial-peer voice 109 voip
preference 2
destination-pattern 38..
progress_ind setup enable 3
session target ipv4:172.16.56.1
dtmf-relay h245-alphanumeric
codec g711ulaw
ip precedence 5
!
dial-peer voice 110 voip
preference 1
destination-pattern 40..
progress_ind setup enable 3
voice-class h323 1
session target ipv4:172.16.56.2
dtmf-relay h245-alphanumeric
codec g711ulaw
ip precedence 5
!
dial-peer voice 111 voip
preference 2
destination-pattern 40..
progress_ind setup enable 3
session target ipv4:172.16.56.1
dtmf-relay h245-alphanumeric
codec g711ulaw
ip precedence 5
!
dial-peer voice 3 pots
destination-pattern 9011T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 2/1:1
prefix 011
!
dial-peer voice 4 pots
destination-pattern 6000
port 1/1/0
!
gateway
!
banner motd ^C
**********************************************************************
* *
* WARNING: Use of this system is restricted to authorized GSX users. *
* All activity is monitored, recorded and reviewed. *
* *
**********************************************************************
* This system is for use of authorized users only. Individuals using *
* this computer system without authority, or in excess of their *
* authority, are subject to having all of their activities on this *
* system monitored and recorded by operations personnel. *
* *
* In the course of monitoring individuals improperly using this *
* system, or in the course of system maintenance, the activities of *
* authorized users may also be monitored. Anyone using this system *
* expressly consents to such monitoring. Anyone using this system *
* expressly consents to any evidence collected through monitoring *
* of criminal or malicious activity be reported to law enforcement. *
**********************************************************************
^C
!
line con 0
exec-timeout 0 0
logging synchronous
transport input none
line aux 0
modem InOut
modem autoconfigure discovery
speed 300
flowcontrol hardware
line vty 0 4
login authentication safeword
!
end
3640-GSX-R1#
07-03-2001 09:30 PM
Perhaps you are having intermittent duplex mismatches.
Especially since you are using a VLAN trunk interface between the router and the switch, you want to hard-code the speed and duplex to 100/full on both the router FastEthernet interface as well as the switch port.
07-06-2001 11:03 AM
Thank you for the suggestion. I will certainly take a look at that. We also upgraded the Unity TSP driver so hopefully that will give us some help as well.
Kind Regards,
Mike
07-09-2001 11:00 PM
Hi Mike,
I need your help please. Having a similar scenario as yours but I'm not familiar with the 3640 config as H323 device. My scenario is as follows:
PSTN--t1 pri--3640--ethernet--3524--CM1
So I assume that 3640 is talking h323 to CM1, am I correct ? and "dial-peer voip" statements are for voice connections to CM1 ? do you have FXS ports in your config because I'd seen "dial-peer pots" statements ? Can you post the "show diag" so I know what interfaces in your 3640 ? Thank you very much.
Duc Vu
07-16-2001 01:35 PM
Duc,
On the 3640, i have a NM-2HDV (with 2 T1 controllers) 1-NM-2V (1- 2 port FXS for polycom conference phones and 1-2 port FXO for backup PSTN access. It also has a Fastethernet interface as well. I can't do a show diag today as I'm not at the customer site.
All your assumtions were correct.
07-13-2001 08:04 AM
What version of Unity and CCM are you using?? I have noticed problems like that in versions prior to 2.4.6 with distortion... 2.4.6 and the latest TSP should take care of that...
In addition, the recording level or playback level may just be too hot... there is a utility on www.answermonkey.net called wavegain that can adjust the appropriate registry entries to modify wave levels.... just beware that even the the lead Unity Product Architect wrote the utility, Cisco doesn't officially support it...
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