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New Member

Unity Licensing

Hello guys,

I am installing a 4.2 Unity(UM) but didn't recieve the PAK number yet. Will the installation prompt for the License at the end of the installation or at the beginning? I have two days to bring the unity up and can't wait for the License. Is there anyway that I can finish the installation and then install the licenses. Can I go with the demo version and then install the lisence once I receive them?

Thanks,

7 REPLIES
Green

Re: Unity Licensing

Yes, License installer is one of the steps for installing Unity (CUICA).

You can just go ahead and install demo lic and continue with installation.

Then just contact us (send email to licensing@cisco.com) to get the proper .lic file).

New Member

Re: Unity Licensing

What do I need to send you to get the licenses?

Thanks,

Re: Unity Licensing

You need to send to licensing@cisco.com the MAC address of the server, your contract number and the number of licenses that you need.

If you have any other Unity questions you need to post your question to the Unified Communications Applications forum, not on this one.

HTH

Hall of Fame Super Red

Re: Unity Licensing

Hi Bahman,

Maybe this info will help;

You will need to provide the mac for the NIC on the server you are using. If the server contains more than one NIC, one value will appear for each NIC. Use the value for the primary NIC.

Ordering a Cisco Unity 4.0(x) Time-Limited Demonstration License File

After obtaining the software for a time-limited Cisco Unity demonstration system, you must obtain a time-limited license file that will enable the demonstration system. Do the following procedure.

To Order a Cisco Unity 4.0(x) Time-Limited Demonstration License File

--------------------------------------------------------------------------------

Step 1 Browse to the applicable registration site (URLs are case sensitive):

Registered user on Cisco.com http://www.cisco.com/go/license

Not a registered user on Cisco.com http://www.cisco.com/go/license/public

Step 2 In the Voice Products section, to the right of Cisco Unity Software, click 4.0 Demo License.

Step 3 On the 4.0 Demo License page, enter the requested information, and click Submit.

Within one business day, you will receive the time-limited demonstration license file attached to an e-mail from licensing@cisco.com.

--------------------------------------------------------------------------------

Ordering a Cisco Unity 4.0(x) Standard License File to Convert a Demonstration System into a Standard Cisco Unity System

After installing the Cisco Unity demonstration system, you can purchase a standard license file to convert the demonstration system into a standard Cisco Unity system. Do the following procedure.

To Order a Cisco Unity 4.0(x) Standard License File

--------------------------------------------------------------------------------

Step 1 Browse to the applicable registration site (URLs are case sensitive):

Registered user on Cisco.com http://www.cisco.com/go/license

Not a registered user on Cisco.com http://www.cisco.com/go/license/public

Step 2 Enter the PAK or software serial number, and click Submit.

Step 3 Follow the on-screen prompts.

Within one business day, you will receive the standard license file attached to an e-mail from licensing@cisco.com.

Hope this helps!

Rob

Please remember to rate helpful posts.....

New Member

Re: Unity Licensing

Thanks Ron,

I can't find the step 2 in the following address

http://www.cisco.com/go/license

but I sent an email to licensing@cisco.com providing the MAC Address of the server. Would that be enough?

Thanks,

Hall of Fame Super Red

Re: Unity Licensing

Hi Bahman,

That should be a good start. Licensing is usually really pretty quick to respond, so you will probably receive an email reply shortly. If you do not I would give them a call as I understand that there is a sensitive time issue with your install;

Call the Cisco Technical Assistance Center (TAC) and ask for the Licensing Team:

In the U.S. 800 553-2447

Outside

the U.S. For your local Cisco TAC phone number, refer to the website http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Hope this helps!

Rob

Please remember to rate helpful posts.....

Re: Unity Licensing

Bahman,

Make sure your Outlook junk mail filter doenst catch the license file from Cisco. I have had this happened several times, and me sitting there waiting...where the license file is...

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