Make sure the Operator Handler is programmed to transfer to the desired extension (Set Alternate transfer to Enabled and use that to rule out schedules) and that the Unity ports are able to call that partition or DN.
If she says "Hold on while I try that extension" but then goes to Operator vmail, that means Call Manager doesn't permit that transfer, probably because of calling search space or partition arrangement.
Also make sure the handler you dial zero from doesn't have 0 mapped to 'send to greeting for' Operator. It should be 'attempt transfer for'.
The Alternate transfer/greeting is used to override the Standard/Closed ones, since Standard/Closed are depending on a schedule to determine which one to use. Alternate, when enabled, is 'always on'. This is why it's useful for troubleshooting.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...