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New Member

Unity ports do not show up

I've just installed Unity 3.0.1 with TSP 3.0.0.7 and CM 3.1.1. TSP test works fine. Problem is: Unity SA and Status Monitor do not show ports at all. Stop and Start; but still do not help. Please advise. Thank you very much.<br>Duc Vu<br><br>

3 REPLIES
Anonymous
N/A

Re: Unity ports do not show up

Each time Unity starts up, you will see some MIU messages in the event log about what TAPI devices it found and what was opened up. Start by looking there and see what those messages say.

Steve Olivier
Software Engineer
Cisco Systems

Anonymous
N/A

Re: Unity ports do not show up

Forgot to mention that the system key was registered with Unity 2.4.6 and now I need to upgrade to 3.0.1. Should I register my key again for this upgrade ? thanks for help.

Duc Vu

New Member

Re: Unity ports do not show up

Yes, you will need an upgrade for the key to go to Unity 3.x series.

Anil Verma
Cisco Systems
anilve@cisco.com

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