Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Unity ports not disconnecting after hangup

Here we go: Unity build 2.4.6.161 connecting to CCM 3.1(2c). Situation is as follows: call comes in fowards to Unity as an Autto attendant. Once the caller leaves a message and then hangs up the Unity port stays active for 5min, then disconnects. While this is happening the FXO port stays active untill Unity disconnects. Any help with this issue would be appreciated.

thanks

L

1 REPLY
Gold

Re: Unity ports not disconnecting after hangup

Sounds like an issue with Supervisory Disconnect. This URL explains it and give some ways to correct it assuming you have a IOS gateway:

http://www.cisco.com/en/US/partner/tech/tk652/tk653/technologies_tech_note09186a00800ae2d1.shtml

Keith

126
Views
0
Helpful
1
Replies
CreatePlease to create content