I have a customer that is running 2.46 and wants to upgrade to 4.0. He likes to use the "queing" feature for supervised transfers, but does not want the user to hear the "you are the x caller press 1 to leave a message....". Is there a way in 2.46 or 4.02 to turn that feature off.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...