Customer is trying to do remote administration from their desktop via IE 6. You are able to authenticate perfectly fine. When you click on the subscribers link you get the standard secondary prompt to re-enter user name and password. I re-enter the username, password and domain and select OK. Usually it authenticates and youre good to go. The problem that I am having is that after you enter the login info, IE just sits there and does nothing.
Oh by the way you may want to know.....yes they have a proxy server, yes the Unity server is in it's own domain (Novell shop). I have tried the following:
1. Change security settings for manual authentication.
2. Disabled the proxy server in IE (still no good)
3. I know there is nothing wrong with the Unity account that I am using because it's not locked etc.
sounds like someone abused the GrantUnityAccess tool somewhere along the line and created an entry in the SIDHistory table - normally this is used such that a non subscriber can have admin access to a Unity box (i.e. for a help desk applicaiton where multiple Unity boxes are installed).
Run the GrantUnityAccess with the -L option and it should list all the associations... you can remove the offending one (i.e. the one that links the UNITY0\unity account to the installer account) if there's one there.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...