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Unity reports in VM only environment

Hi,

When running unity in voicemail only it runs in its own domain. When reports are generated the link is e-mailed to that person. Unfortunaly that person will never get that e-mail because most likely they will not be connecting to that mailbox. However you can tell exchange to deliver the e-mails to an external mailbox as well as the local one.

Now, in this case the user gets the report e-mail from unity with a link pointing to a file share they do not have access to (because it is a different domain).

I have created a reports virtual server under IIS and this works great, but I have to change the file:// to http://.

Can the e-mail that unity generates to the user reflect a web page (http://) instead of a file (file://)?

Is there a better way of doing this?

Thanks

Frank

1 REPLY
Cisco Employee

Re: Unity reports in VM only environment

Chatting with the reports guy there's no way to change the URL in there without a code change to do it (i.e. it's not in an editable script somewhere or the like). They're looking at digging into the reports engine here in the next major release cycle so they may be able to address this type of thing then I hope.

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