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Unity's Dongle Issue

Dear all,

I recently had a damaged USB dongle replaced, and prior to the damage, I created about 100 voice mail users + 8 sessions in Unity for users. Naturally, it reverted back to the defaulted value of 10 voice mail uers + 2 sessions

when I had it replaced.

I have just received the replacement usb dongle with a different serial no.

I had tried plugging the new dongle , but upon rebooting of the Unity server, the Unity software refuses to startup.

Hence, I'll like to seek any advice on how I may go about rectifying this issue.

Will I need to do the following :

a) remove the dongle driver, and reinstall it

b) obtain the new registration key ?

Thanx!

seanwy

3 REPLIES
Gold

Re: Unity's Dongle Issue

You will need a new registration key for the dongle. You should open up a case.

Keith

Bronze

Re: Unity's Dongle Issue

Get a new registration key for the dongle!

and rumor has it that dongles will no longer exist for unity:)

can anyone confirm:)

Cisco Employee

Re: Unity's Dongle Issue

Unity 4.0 will roll out support for the FlexLM software based licensing system... you'll still need to get registration files just as you do for the dongles today, however it wont be necessary to have a dongle attached to an RS232 or USB port on your system.

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