I am curious if there is a simple way in Unity for an operator to set her phone to go straight to the AA or direct to the operator voicemail for when she is not at her desk temporarily. Similar to a night button in traditional switch terms.<br><br>Matt Slaga <img src="/images/icons/wink.gif"><br>Dimension Data US<br><font color=red>MCNE</font color=red>, <font color=blue>MCSE2k</font color=blue>, <font color=purple>CCNP/DP</font color=purple>