We have Unity ver 4.0 with exchange 5.5 integrating with cisco callmanager 3.3.The call manager was recently reinstalled with version 3.3.2.The TSP driver is ver 7.0.3.Every morning we need to reboot the unity server to access unity.All the relevant service packs are installed.
I would check TSP on your Unity server and see if you can successfully perform a TEST of your configuration. Also, are you able to successfully dial your MWI on/off extensions okay; able to press the MESSAGES button on your IP phone etc? It sounds like the problem was introduced with the reinstall of CCM, i.e. you were not having to reboot prior to that. Check the Unity application event log to see if your Unity ports are connecting OK to CCM. You should see a message for each port you have configured - "Cisco Unity-CM TSP device 27 (Unity port 24): Reconnected to CallManager". And lastly, if you haven't, I recommend you contact TAC.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...