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Unity Service Account

A customer of mine needs to change their Exchange 5.5 Service Account (not just the password) but the actual account in the Exchange Site where there Unity server is installed. To accomplish this, they will be following Microsoft QArticle 152808. Other than changing the Unity services to use the new account and logon, are there any other areas in Unity where this will need to be changed, and/or are there any problems this will present with Unity in the mix?<br><br>


Re: Unity Service Account

Here's the info from the 2.4.6 release notes.


How do I switch to a new Exchange/Unity service account?

1. Create a new account.

2. In NT User Manager, make the account a member of the Domain Admins global group and the Administrators local group.

3.Grant the new account the following NT rights: Log on Locally, Act as part of the OS, Log on as a service, and Restore files and Directories.

4.Grant the new account Service Account Admin permission in Exchange for the Org, all Site, and all Configuration containers.

5.Open the Services control panel and set all of the Unity and Exchange services to start with the new account. You will need to enter the new password as well.

6.Reboot and make sure Exchange and Unity start.

7.Remove the old account from the permissions of the Org, all Site, and all Configuration containers in Exchange.

Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems (new page for Unity support tools and scripts)

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