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Unity - skip the recorded message

standardbankipt
Level 1
Level 1

Does anyone know if there is a way that should a user would want to leave a message on a DN on CCM using Unity that they can by pass the message and go straight to leaving a message as you can do on other VM units?

Cheers.

2 Replies 2

jheckart
Level 3
Level 3

You can do this within the caller input section of the subscriber within Unity. You can choose a number that a user can press to skip the message.

You can also use the BulkEdit to change this, avoiding having to change this under each subscriber.

Brandon Buffin
VIP Alumni
VIP Alumni

The default is with #, but can be changed as indicated.

Brandon

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