I have a Unity 22.214.171.124 server that cuts off external recordings after 35 seconds. Internal recordings do not have this problem. The caller hears no message from Unity, it just hangs up. I have checked the VAD settings on my callmanager and they are set to False.<br><br>Any ideas?<br><br>Thanks<br>Neil.<br><br>
Unity most likely stopped recording because it received a disconnect event from Call Manager. Unity won't get a reason for the disconnect, so we could set Unity TSP traces, but it would also help to set CCM traces (phone traces and Gateway traces).
There is information on CCO about setting CallManager traces. If the disconnects are only happening with external callers, I would assume that the disconnect detection on these calls is happening at the GW. Here is a link about setting traces at the Call Manager.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.