Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

unity stops responding

Unity once in a while stops responding. during this period users are unable to retreive voicemail, leave a message, or receive messages. The system basically keeps ringing indefinitely. Once I go to the server and attempt to launch the System Administration page, I get the following error:

Unrecognized error

hr=0x800706BB

From: global.asa -- Initialize()

Please see your system administrator for more details.

I pretty much have to reset the services or reboot the server. Then everything is fine again. This has happened three or four times now. Has anyone have a clue or seen this before?

CCM4.1(3), Unity4.0(3), Windows 2000 sp4.

1 REPLY
Silver

Re: unity stops responding

Try this .

From the services.msc applet, check the status of the AvNotifierMgr service. If the AvNotifierMgr service is stopped, start the service and try accessing the SA again. If the AvNotifier service is running, stop and restart the service and try opening the SA again.

264
Views
0
Helpful
1
Replies
CreatePlease to create content