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Unity Subscriber in SQL database not in Unity Admin tool - Use SQL to delet

Before I applied the updated license for Unity I ran the configman.exe and created a AMIS subsciber. It made a mailbox on the Exchange server and created the subscriber but it does not appear in the Admin tool. How do you delete the subscriber from the SQL database using SQL analyer so I can rerun the tool?

Thanks for any help you can provide

Cisco Employee

Re: Unity Subscriber in SQL database not in Unity Admin tool - U

you'll have to go into SQL enterprise manager into the Subscriber table in UnityDB and delete it from there - triggers off that table will take care of removing all other entries in other tables related to that account.

You can also do it in SQL Query Analyzer or CUDLE's query builder interface using the SQL command "DELETE FROM Subscriber WHERE Alias='xxx'" where xxx is the alias of the subscriber you want to remove.

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