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Unity takes 15 seconds to respond

I've got Unity 3.13, CM 3.2 and the latest TSP. When I call Unity, it takes about 15 seconds before the female voice responds. Another oddity is that Unity will actually ring the phone for whom I've left voicemail rather than turning on the MWI light. I figured I had a call search space/partition problem, but I can't find anything I've done incorrectly. Any thoughts on what I can do to debug this problem? Thanx!<br><br>

3 REPLIES
Anonymous
N/A

Re: Unity takes 15 seconds to respond

I just had a similar problem with many unity delay issues...check that the server NIC and the switch port are set identically; 100 full

Anonymous
N/A

Re: Unity takes 15 seconds to respond

The incorrect switch file has been selected, and it is causing both issues you mention. Make sure from the SA switch page that the correct swith has been selected. If this is a dual-integration system, also make sure the port enumerations are correct on the ports page.

Steve Olivier
Software Engineer
Cisco Systems

Anonymous
N/A

Re: Unity takes 15 seconds to respond

You were EXACTLY correct. Thank you!

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