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Unity Unable to login to SA on the unity server

Has anyone ever had a problem logging into the SA page whil on the unity server ?

I get this message

Access denied

Your Windows Domain Account [PPWT\administrator] is not associated with a Unity Subscriber.

You cannot access the Unity System Administration web pages.

Please see your system administrator for more details.

I am logged onto the machine w. this domain account and this is what is gives me.

Any ideas

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1 REPLY
Cisco Employee

Re: Unity Unable to login to SA on the unity server

Did it ever work with this account?

If that domain account really is associated with a Unity subscriber, check the event log for any errors that might be in there. If there are some there, post them here.

If that Domain account is not associated with a Unity subscriber, this is to be expected. Howerver, you can associate that account with a Unity subscriber with the "GrantUnityAccess.exe" utility. Here's a link on it...

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a0080094b84.shtml

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