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Unity Viewmail Client and Outlook 2000

I have 5 PC's with Unity Viewmail client for Outlook 2000 installed. 4 work fine, 5th won't work. All Windows 2000 Pro (Sp2)

The viewmail client installs OK bu when I try to open a Unity message - the following error appears.

"The outlook form could not be opened. Outlook will use an Outlook form instead. An error occured registering the form in the OLE registry."

Any ideas?

2 REPLIES
New Member

Re: Unity Viewmail Client and Outlook 2000

I ran into something similar and had to re-image the machine (format, reinstall everything). I tried uninstalling Outlook first and reinstalling but it keeps whatever’s wrong (registry entries I suspect). I usually find it’s quicker to re-image for Windows software conflicts and problems then to try to find the needle in the haystack. If someone out there has already found this “needle” help us out?

New Member

Re: Unity Viewmail Client and Outlook 2000

Typically, you can Go to Add/Remove Programs, Select Outlook 2000 via Add//Remove button, and select the option to Repair or reinstall.

For Outlook to correctly work with ViewMail, you must make sure Collaborative Data Objects (CDO) were installed (via a Custom installation of Outlook). Or, you can choose the Add/Remove option again, and select another option (Add vs repair).

Lastly, install Viewmail.

Make sure you have IE v5.5sp2 installed.

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