Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Unity VM E-mail Description

Is is possible to send the Subscriber name AND extension in the VM messages. It appears a subscriber name is sent if available, yet the number is sent for non-subscribers.<br><br><br><br>Brian Carscadden<br>SE Manager/Sr. System Engineer<br>CCNA, CCDA, CIPT, MCP<br>TransNet Corporation<br>908 253-0500

1 REPLY
Anonymous
N/A

Re: Unity VM E-mail Description

You mean in the subject line of the email or in the information given over the phone? There's no way to currently edit the content of the subject line for voice mail messages, although that comes up from time to time. Folks want to customize the unidentified messages tag (i.e. they don't like "Message from Unity messaging system...") and the like. Currently it's all hard coded.

Just out of curiousity, what number would you want to see there? The extension number of the subscriber or the calling number they dialed into the system with? The extension number seems kinda redundant (I already know your extension number and if I don't I can find it easily). But knowing that Bob called in "sick" from a Vegas area code might be helpful information...


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

101
Views
0
Helpful
1
Replies