Kinda Wierd.. Never had this problem on 2.4.6 installs...
Voice mail works great. Callers from the PSTN can call in, Person doesn't answer and it goes directly to voicemail. They leave message. Great!
voip user see's MWI status, that is fine. voip user can call Direct did to voicemail or hit the messages button and unity answers BUT it will not automaticly log the users extension name in so that they only have to type in their password as it did on 2.4.6.
This is a new install of unity 3.1 and I've never installed anything above 2.46 as of this install. Is there a new option to enable that Feature as before or am I missing something here?
That feature (easy message access) should be enabled automatically.
Use the Call Viewer (in the Unity folder on the start menu) to see what shows up for the calling party. If the call is showing up as a forwarded call instead of direct (for example it has the pilot DN or route point as the forwarding station) then this is why it's not doing an auto-login.
It would also be helpful to know the version of Call Manager and TSP you're using.
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