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New Member

Unity3.1not in service

Unity was running all last week. As I come in today you get an error message after you hear the greeting that Unity is not in service. When I stop Unity and try to restart it, It fails and I have to reboot the server. When I reboot the server it seems to function for a while but then port 1 remains busy and it takes like 6 rings to get to an available vmail port. Definately some weird stuff going on. I heard that the first problem could be fixed w/ SQL 2000 sp 2. The install of the sp2 is even not going smoothly. Does SQL sp2 sound like the fix for the problems or is it something else? Thanks.<br><br>

4 REPLIES
Gold

Re: Unity3.1not in service

What version of Unity do you have?

Thanks,

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems

New Member

Re: Unity3.1not in service

Sorry it is unity 3.1(1). I am using SQL 2000 sp1 and CM 3.1(3)

Gold

Re: Unity3.1not in service

There are a bunch of bugs that have to do with Unity locking up. One that comes to mind is that if Unity sits idle for a few days it can lose access to SQL. All that I know of are fixed in 3.1(3). I would jump up to 3.1(3) ASAP.

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems

New Member

Re: Unity3.1not in service

I think I will still do the upgrade tomorrow morning but, I feel I have found the problem. The c: drive is only a 4gig drive and Win2k,SQL,Exchange, and Unity is all on it!!! Along with the paging and virtual mem. I switched the paging file to the D: drive that is a 12gig drive. Is it okay to direct the Exchange database to the D: drive also?
If so to do this I will have to copy the priv1.edb and priv1.stm files to the D: drive because this is a live system ...right?

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