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Unknown Errors

With Unity 2.4.5(136) I get an Unknown Error trying to record greetings from a phone. Any ideas?<br><br>

3 REPLIES
New Member

Re: Unknown Errors

What integration?
Are there ports enabled for MMRecord?
Have you tried using the Unity server IP address instead of the name?
Are there any event log errors?

Anil Verma
Cisco Systems
anilve@cisco.com

Anonymous
N/A

Re: Unknown Errors

The integration is with Call Manager 3.1.2c
I tried both IP address and Name
Their are no events on the Unity Server

New Member

Re: Unknown Errors

I did not think that we have CM 3.1 support for Unity 2.4.5 releases.
Can you update to a supported Unity 2.4.6.135 system with the right TSP? You might be running into issues with a mismatch between the CM and Unity.

Anil Verma
Cisco Systems
anilve@cisco.com

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