cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
394
Views
0
Helpful
3
Replies

Unknown Errors

admin_2
Level 3
Level 3

With Unity 2.4.5(136) I get an Unknown Error trying to record greetings from a phone. Any ideas?<br><br>

3 Replies 3

Anil Verma
Level 5
Level 5

What integration?
Are there ports enabled for MMRecord?
Have you tried using the Unity server IP address instead of the name?
Are there any event log errors?

Anil Verma
Cisco Systems
anilve@cisco.com

Not applicable

The integration is with Call Manager 3.1.2c
I tried both IP address and Name
Their are no events on the Unity Server

I did not think that we have CM 3.1 support for Unity 2.4.5 releases.
Can you update to a supported Unity 2.4.6.135 system with the right TSP? You might be running into issues with a mismatch between the CM and Unity.

Anil Verma
Cisco Systems
anilve@cisco.com

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: