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New Member

Upgrade from 3.03 to 3.1.5 seems to hang

Anyone seen it seem to just sit there at the "Please wait while Setup upgrades your configuration..." screen? Minimal disk activity present. Have all the required patches in place before starting setup.

4 REPLIES
Cisco Employee

Re: Upgrade from 3.03 to 3.1.5 seems to hang

the usual question here is if any virus scanning software is in play...

New Member

Re: Upgrade from 3.03 to 3.1.5 seems to hang

Installed, but disabled, services stopped and disabled. McAfee 4.05 SP1

New Member

Re: Upgrade from 3.03 to 3.1.5 seems to hang

Ok, looks like we found the source of the problem. This box was connected to an external Ex2K box, whose name has changed. The old server name was present in HKLM\Software\ActiveVoice\Directory Connectors\DirsynchAD\1.00\Directory and HKLM\Software\ActiveVoice\DirectoryConnectors\DirsynchAD\1.00\Domains

TAC has suggested removing Unity Configuration from Add/Remove programs, running upgrade, and re-running Configuration. We will look at this during the next maintenance window.

New Member

Re: Upgrade from 3.03 to 3.1.5 seems to hang

for those out there that do have is come up, it did turn out to be virus scanning holdining up the install...

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