yup... you got it about right. Run the "Upgrade License" application under the Unity program group and hit the "Upgrade System" button. The resulting dialog will let you point at the license file you were emailed or snail-mailed on floppy or past the upgrade code in (it's a big, long ~70 character encrypted string). This will update the PROM on the secruity key and you're good to go (as long as the license key matches the serial number of the security key in question, of course).
Once the key is updated, Unity needs to be restarted (the box does not need to be rebooted).
there is no need to run a Unity upgrade unless the stuff you changed on the key activates a new feature that was not installed (i.e. you turn on RealSpeak TTS... it's not installed by default, of course, you need to run a Unity upgrade to get it on there). If it's just opening up more seats of VMO or more TTS users etc... there's no problem.
Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)
