We installed the Unity 3.0.2 upgrade recently and were given a "temporary" key. Now that we received the Unity 3.x upgrade we would like to install the correct key. Unfortunately I do not have access to a Unity server to write up a procedure for the field engineer and have failed to find it on CCO. It seems to me that you just insert the disk with the new key, run a "upgrade license" utility and point it at the diskette drive. Not sure if it needs to be rebooted or not. I found something on CCO about running install from disk 1, etc. but I'm hoping we don't have to do that. If anyone could point me to where I might find a detailed procedure for this I'd really appreciate it. Thanks.<br><br><br>
yup... you got it about right. Run the "Upgrade License" application under the Unity program group and hit the "Upgrade System" button. The resulting dialog will let you point at the license file you were emailed or snail-mailed on floppy or past the upgrade code in (it's a big, long ~70 character encrypted string). This will update the PROM on the secruity key and you're good to go (as long as the license key matches the serial number of the security key in question, of course).
Once the key is updated, Unity needs to be restarted (the box does not need to be rebooted).
there is no need to run a Unity upgrade unless the stuff you changed on the key activates a new feature that was not installed (i.e. you turn on RealSpeak TTS... it's not installed by default, of course, you need to run a Unity upgrade to get it on there). If it's just opening up more seats of VMO or more TTS users etc... there's no problem.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...