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Upgrade only Finesse from 10.6.1 to 11.5.

nsingh
Level 1
Level 1

Currently we are on 10.5.1 of Cisco Call Manager and Finesse 10.6.1 version.

We are planning to upgrade only Finesse from 10.6.1 to 11.5.1 keeping Cisco Call Manager on the same version(10.5.1).

With reference to the following link for the Finesse Compatibility matrix -

http://docwiki.cisco.com/wiki/Unified_CCE_Solution_Compatibility_Matrix_for_11.5(x) it mentions that Finesse 11.5.1 is supported with Cisco Call Manager 10.5.1.

However, we just wanted to confirm this combination of Finesse and Call Manager works well together in actual deployments in terms of compatibility/other issues.

Thanks.

2 Replies 2

iptuser55
Level 6
Level 6

Hi

Did you get an answer on this as we are also looking to upgrade to Finesse 11.5 - We currently have 10.5 CUCM and UCCE

thanks

iptuser55
Level 6
Level 6

Did you obtain an answer on this? 

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