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Upgrade Software Tandberg 550 mxp without "release Key"

Good morning,

i' ve a problem. in an office there are 3 Tandberg 550 Mxp.

1 of 3 Endpoint have the version software 4.x and the other the version 3.5.

i need to upgrade the 2 endpoint with a version 3.5 but in cisco / tandberg told me that the Tandberg 550 MXP endpoint is "end of support".

I can download the software , but i don't know the release key.

I don't know if exist a general "release key" for to upgrade the this endpoints.

What i can find the algorithm for to calculare the release key ?

Thanks in advance

FCostalunga

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Cisco Employee

Upgrade Software Tandberg 550 mxp without "release Key"

Hi,

Last time buy notification for TANDBERG 550MXP takes effective on 16 Feb 2010.  If your TANDBERG 550MXP still has a valid service or maintenace contract, you should be able to ask for the release key for your 550MXP.

There is no general release keys as release key is generated base on serial number of the codec.

Regards,

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