The customer has changed their mind prior to install, they want to go to 3.0.X. The documentation is a little unclear on just how this is done. Since they do not have SQL 2000, and Exchange 2000 or 2000 Server right now, does the downloads for Unity CD1, CD2, and so on solve that. Or should I procure the software separately? Secondly, there is mention of a new upgrade key, is it the same process for getting on for 3.0, via TAC email?<br><br>