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Upgrade to 3.1(1) fails

Help, I am upgrading an Callmanager 3.0(9) SpA, to 3.1(1) and it fails at the end of the installation.

"At least one application failed to install properly", Error detail Callmanager failed to install with result code: -3" Then there are no more Cisco services. There are a few Warnings in the event viewer concerning DCDirectory, they are not written down....sorry.

I know there is a problem when upgrading to 3.1(2c), could it be the same problem?

A collegue yust told me he saw the same problem on a newsgroup, without a solution.

Help....... :-(


New Member

Re: Upgrade to 3.1(1) fails


I have the same problem and I found something on the CCO which can be useful.

This should be an open caveat No. CSCdv05069:

I hope this will help us.

New Member

Re: Upgrade to 3.1(1) fails

Are you guys installing on a standalone or a publisher subscriber setup? If on the latter, you must have both publisher and subscriber up communicating during both upgrades.

What services are not starting?

Re: Upgrade to 3.1(1) fails

Cisco services where gone from the service menu (w2k). And yes, its a P-S setup and where both up.

But, I upgraded to 3.0(11) first and now to 3.1(1) and its working fine now. :-)

Thanks for the response.


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