Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
192
Views
0
Helpful
1
Replies

Upgraded from CM 3.1.2c to 3.2.3. Errors on install

Chuck Smith
Level 1
Level 1

‎05-28-2003 03:39 PM - edited ‎03-13-2019 12:04 AM

When I went through the steps listed in the upgrade process, everything went fine until the upgrade process of the actual call manager software. I kept getting this error message in the background that said "IIS40Helper".

Can anyone shed some light on this matter. The Callmanager seems to be working ok. I kept the mirrored HD out in case I need to go back to the old 3.1.2

Labels:
0 Helpful
1 Reply 1

marinaibm
Level 4
Level 4

‎05-28-2003 07:19 PM

Hi Charles,

I believe it's just a cosmetic bug, as its workaround is to " click the "ok" button" :-)

You would probably like to contact TAC to verify the status

CSCdt27399 Bug Details

Headline Message box titled IIS Helper... appears with an OK button

Severity 3

Status Verified

First Found-in Version 3.1(0.1.1)

WORKAROUND:

Click to "OK" button

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents