it has sections specifically discussing how to upgrade from 2.x to 4.x (i.e. you don't use DiRT for this). Be aware that we _are_ working on a version of the FullDBImport tool that will let you import data from 2.x directly into a 4.0(3) and later system - the document states that you can import into 4.0(2) only and then have to do a 2nd upgrade from there to get to 4.0(3) or later - that's true today but we'll post an updated version of FullDBImport here in another week or so that wont require that.
That said, the rest of the procedures are accurate.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...