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Upgrading CUE-AIM Installation Errors

Hi, I am upgrading CUE 1.1.2 to CUE 2.0.2 using the boot helper. When I run the boot helper, the CUE installation file is successfully downloaded from my TFTP Server but the AIM module complains that the header is invalid.

The error message is :

Loading cue-installer.2.0.2

Dbg: Final image size: 8693083

Invalid signature hdr

corrupt dnld image

Unable to load cue-installer.2.0.2

Please check bootloader configuration using show config and verify that:

1. network connectivity to the tftp server exists and

2. the specified helper image exists on the tftp server

I am sure the file has already been transferred from the tftp server. Any help?

Thanks.

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Accepted Solutions
Cisco Employee

Re: Upgrading CUE-AIM Installation Errors

It's failing because of an invalid signature. Usually that means that the file on the TFTP server was corrupt in some way (maybe it was transferred incomplete; or ASCII transfer was used instead of binary somewhere along the way; etc). The best bet would be to re-download it from the cisco web site and then try booting from it again.

1 REPLY
Cisco Employee

Re: Upgrading CUE-AIM Installation Errors

It's failing because of an invalid signature. Usually that means that the file on the TFTP server was corrupt in some way (maybe it was transferred incomplete; or ASCII transfer was used instead of binary somewhere along the way; etc). The best bet would be to re-download it from the cisco web site and then try booting from it again.

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