We have CCM 4.1.3sr1. We are trying to install Broadcast Hunting. We have just found out that when we call the hunt pilot, the operator phones do not ring, the call comes to the broadcast calls window(as designed).
Is there any setting where we can atleast make the phones ring? We really need to get the phones ringing.
Thanks Mate.. But I need the phone to ring when the call is in the Broadcast calls window, not when it is in the Call Control. The document says that it queues into the Broadcast Calls Window. The issue is "Cisco TCD does not automatically send the calls to an attendant. When an attendant answers a call, Cisco TCD removes the call from the Broadcast Calls window and displays it in the Call Control window of the attendant who answered the call."
I think this is the problem, is there anyway to make the phones ring/flash when the calls come into the broadcast calls window?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.