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New Member

URGENT :User configuration in cisco call manager 3.1(3a)

sir,

>

>

> We have got cisco AVVID components such as Cisco

> catalyst 4006,cisco voice gateway 3660,cisco call

> manager installed in mcs 7835 media convergence server

> and cisco 7960 phone.

>

> we have connected all the devices properly.and also we

> have registered the ip phone in the call manager and

> we are able to communicate between two ip phones

> through call manager.

>

> Problem:

>

> 1)During User configuration we are getting problem.

>

> when we click User>Add a User in cisco call manager

> following error occurs

>

> Error

> object undefined

>

> The phone administrator does not have the right to add

> or delete a User.

>

> and the user page is not loaded.

>

>

> Please tell solutions to solve the problem for us.

>

> thank u

>

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3 REPLIES
Cisco Employee

Re: URGENT :User configuration in cisco call manager 3.1(3a)

Have you integrated CallManager with your LDAP directory (i.e. Active Directory) or are you using the LDAP directory that ships with CallManager (DCDIrectory)?

New Member

Re: URGENT :User configuration in cisco call manager 3.1(3a)

Follow these instructions exactly and it will probably fix the issue...if you're using the native CM directory.

http://www.cisco.com/warp/public/788/AVVID/dc_directory.html

HTH,

Vance

New Member

Re: URGENT :User configuration in cisco call manager 3.1(3a)

Hey Thanks very much Vance.I was having the similar probs and the suggested solution worked for me well.

Raj

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