Running CM 4.1 and want to run some phone usage reports for cost distribution among departments. Are there ANY usage reports built in to CM and are there optional reporting modules available from Cisco or third parties? I'd like to be able to group and subtotal # of calls and also total minutes - both local and long distance.
third party CDR reporting/call accounting tools are much more detailed and allow for greater reporting. ISI makes a tool called InforTel Select (http://www.isi-info.com/solutions/PDFs/Select.pdf), which is pretty nice. there are many more if you search the web on 'call accouting software'.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.