Newbie to UC500 but experienced IP engineer: My model of UC500 has built-in BRI ports. I have purchased a VWIC2-2FXO card to use for the public switched network instead of the BRI ports. Cisco Configuration Assistant -> Configure -> Telephony -> Voice ->Device initially shows Built In: 4 FXS and Built In: 4 FXO. It then has a think about it and changes to Built In: 4 FXS and Built In: 2 BRI which is fine. However, it is only then that the panel below shows Public Switched Telephone Network and gives me the option of Basic Rate Interface BRI Switch Type. I can change this from the default Basic-NET3 to None but was hoping to see the FXO ports appear in the panel. Any assistance on FXO on VIC to be confogured for Public Switched Telephone Network would be appreciated. I have trawled various manuals but no joy so far.
I just found out since we have ISDN/BRI, we need to upgrade our license to support the FXO card. So now we looking into setting up a SIP trunk and we are using sip.discount.com to test, but having trouble with that as well.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...