11-13-2006 10:25 AM - edited 03-13-2019 03:46 PM
Hi. I've gotten a request from a user he would like to have a greeting, "thank you for calling xxxx. Please call 555-5555 for further assistance". Then hang up without the option to leave a vm. I know it's possible in Unity. I just don't know the variable. Thanks to all in advance.
Solved! Go to Solution.
11-13-2006 10:51 AM
Ross,
Jorge deserves a 5.0 rating as he fixed your problem.
Sankar.
11-13-2006 10:34 AM
Sure, in the SaWeb page, (system admin page) go to that user, select greetings and then on the After Greeting field select to hang up.
HTH
//Jorge
11-13-2006 10:43 AM
Thanks Jorge for your reply. I looked there and didn't notice it the first time. Thank you for your help. All set now.
11-13-2006 10:51 AM
Ross,
Jorge deserves a 5.0 rating as he fixed your problem.
Sankar.
11-13-2006 01:56 PM
Hi thisisthanky. I agree with you, but it didn't come up when I replied the first time. I just added his props. Looks like it went to everybody though. Maybe I'm not doing it right.
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