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6
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User doesn't want caller to be able to leave vm

rossporubski
Level 4
Level 4

Hi. I've gotten a request from a user he would like to have a greeting, "thank you for calling xxxx. Please call 555-5555 for further assistance". Then hang up without the option to leave a vm. I know it's possible in Unity. I just don't know the variable. Thanks to all in advance.

1 Accepted Solution

Accepted Solutions

Ross,

Jorge deserves a 5.0 rating as he fixed your problem.

Sankar.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

View solution in original post

4 Replies 4

jbarcena
Level 9
Level 9

Sure, in the SaWeb page, (system admin page) go to that user, select greetings and then on the After Greeting field select to hang up.

HTH

//Jorge

Thanks Jorge for your reply. I looked there and didn't notice it the first time. Thank you for your help. All set now.

Ross,

Jorge deserves a 5.0 rating as he fixed your problem.

Sankar.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Hi thisisthanky. I agree with you, but it didn't come up when I replied the first time. I just added his props. Looks like it went to everybody though. Maybe I'm not doing it right.