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New Member

User doesn't want caller to be able to leave vm

Hi. I've gotten a request from a user he would like to have a greeting, "thank you for calling xxxx. Please call 555-5555 for further assistance". Then hang up without the option to leave a vm. I know it's possible in Unity. I just don't know the variable. Thanks to all in advance.

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1 ACCEPTED SOLUTION

Accepted Solutions

Re: User doesn't want caller to be able to leave vm

Ross,

Jorge deserves a 5.0 rating as he fixed your problem.

Sankar.

4 REPLIES

Re: User doesn't want caller to be able to leave vm

Sure, in the SaWeb page, (system admin page) go to that user, select greetings and then on the After Greeting field select to hang up.

HTH

//Jorge

New Member

Re: User doesn't want caller to be able to leave vm

Thanks Jorge for your reply. I looked there and didn't notice it the first time. Thank you for your help. All set now.

Re: User doesn't want caller to be able to leave vm

Ross,

Jorge deserves a 5.0 rating as he fixed your problem.

Sankar.

New Member

Re: User doesn't want caller to be able to leave vm

Hi thisisthanky. I agree with you, but it didn't come up when I replied the first time. I just added his props. Looks like it went to everybody though. Maybe I'm not doing it right.

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