Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

User Global Directory

I have a publisher and subsriber runing with CCM 3.3.(5).

I am facing the below error message when I go to user global directory option.

Active Server Pages error 'ASP 0115'

Unexpected error

/ccmadmin/userprefsbasiclist.asp

A trappable error (E06D7363) occurred in an external object. The script cannot continue running.

Also due to this I am not able to view the corporate directory on the phone , the phone returned the error as HTTP error.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: User Global Directory

it is my experience that this error is usually created when the admin

passwords are not correct

1. Identify the correct directory administrator password. Let it be .

2. Open command prompt. Run PasswordUtils . This will generate encrypted

password. Let it be

3. Set the value of DCDMGRPW and MGRPW in registry, "under

HKML\Software\Cisco Systems, Inc.\Directory Configuration", to

.

4. Open C:\dcdsrvr\directoryconfiguration.ini. Set the value of passwd to

5. Open command prompt. go to C:\

6. Run the command UMEncryptText . This will generate out.txt in the same

folder from which it was run, i.e C:\

7. Open out.txt and copy the contents after "Text=". This long hex value is the encrypted

password. Let it be .

8. Open C:\dcdsrvr\config\UMDirectoryConfiguration.ini using "notepad"

(Please do not use any other text editor).

9. Set the value of CiscoLdapPwd and UserLdappwd to .

10. Save the file and exit.

11. Restart IISAdmin service and try accessing the CCMAdmin user pages.

If these steps resolves the problem on publisher, perform the same on all the subscribers

3 REPLIES

Re: User Global Directory

it is my experience that this error is usually created when the admin

passwords are not correct

1. Identify the correct directory administrator password. Let it be .

2. Open command prompt. Run PasswordUtils . This will generate encrypted

password. Let it be

3. Set the value of DCDMGRPW and MGRPW in registry, "under

HKML\Software\Cisco Systems, Inc.\Directory Configuration", to

.

4. Open C:\dcdsrvr\directoryconfiguration.ini. Set the value of passwd to

5. Open command prompt. go to C:\

6. Run the command UMEncryptText . This will generate out.txt in the same

folder from which it was run, i.e C:\

7. Open out.txt and copy the contents after "Text=". This long hex value is the encrypted

password. Let it be .

8. Open C:\dcdsrvr\config\UMDirectoryConfiguration.ini using "notepad"

(Please do not use any other text editor).

9. Set the value of CiscoLdapPwd and UserLdappwd to .

10. Save the file and exit.

11. Restart IISAdmin service and try accessing the CCMAdmin user pages.

If these steps resolves the problem on publisher, perform the same on all the subscribers

Re: User Global Directory

This process is for CM 4.0 and higher.

open up a command prompt and run ccmpwdchanger. After it is done, restart the iisadmin service. Also, you may just want to check to make sure that (if you are running dc directory) that the dc directory server service is running.

Thanks

Steven

New Member

Re: User Global Directory

stevan , I have used the given process on CCM 3.3.(5) , after that I am getting this error message.

Thanks

343
Views
0
Helpful
3
Replies