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User not receiving VM from certain other users

We currently are running Unity 2.4.6.102, and a user is only receiving voicemail from a few people. The application log is generating the following error.<br><br>Event id 290<br>A non-delivery report (reason code directory -operation unsuccessful and diagnostic code Omit any diagnostic code) is being generated for message C=WW;A=ATTMAIL;P=DOW;L=USMDLSUNTY002-010823151007Z-6026. It was originally destined for DN:/o=DOW/ou=NORTHAMERICA/cn=RECIPIENTS/cn=U372882 (recipient number 1) and was to be redirected to . {MTA DISP:RESULT 18 136} (12)<br><br><br>

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Re: User not receiving VM from certain other users

This looks kinda like what your getting:
http://support.microsoft.com/support/kb/articles/Q230/7/48.ASP?LN=EN-US&SD=gn&FR=0&qry=event id 290 directory&rnk=7&src=DHCS_MSPSS_gn_SRCH&SPR=ECH

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com

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