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New Member

Usersdb1 file not updating

Before upgrading to CM3.3, the USERSDB1.mdb updated like it supposed to. Now when I get the latest version of the file (c:\program files\cisco\users directory) , the file shows the modified date of 3/8/2000 and contains no data. Does a setting in CM need to be set in order for this file to be updated? This is needed for our billing and for WebAttendant.

2 REPLIES
Bronze

Re: Usersdb1 file not updating

Attendant Console (the new version of WebAttendant) no longer uses the usersdb1.mdb file. The user list is in c:\program files\cisco\attendant console\userlists

New Member

Re: Usersdb1 file not updating

Thanks! I found it, but I can tell it add another step to my billing process - to put it into a database.

Thank you again.

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