Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Users might experience few discrepancies in Search results. We are working on this on our side. We apologize for the inconvenience it may have caused.
New Member

Using CDR for report Dial Number use in Call Manager 3.2

Anybody knows How to generate a report from CDR using DN as criterion? . I know I can use CDR Search but there is not TIME and DATE as column. Also there is Billing but It use USER as criterion

Is there other way? Maybe another application or changing a parameter.

1 REPLY
Cisco Employee

Re: Using CDR for report Dial Number use in Call Manager 3.2

Greetings Roger,

ART/CAR is a very basic reporting package. For fully featured billing packages that integrate with CCM please contact Mind CTI or ISI Infotel.

I do not believe the report you are requesting is available through any CAR interface. It can be generated from the raw CDR data using SQL if need be:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide09186a008011aabd.html

/Wes

100
Views
0
Helpful
1
Replies
CreatePlease to create content