Using CTI port to push a call to a specific Call Handler in Unity
I have CCM 3.1(2c) and Unity 2.4(6) v135...what I am trying to do is push a call from an analog GW (using PLAR) to hit a CTI Route Point, that then calls into the Unity box to reach a specific Call Handler (not the Opening Greeting). I believe this is possible...any pointers would be appreicated.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...