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Using pre-recorded .wav files for call-handler greeting

I have a customer that would like to use a pre-recorded .wav file for their opening greeting, and for all their other call handlers we configure. Is this possible? Where do I insert the files?

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Cisco Employee

Re: Using pre-recorded .wav files for call-handler greeting

From the call handle's Greeting page you should be able to select, "Paste from file..." at the little recording drop-down.

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