cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
197
Views
0
Helpful
1
Replies

Using pre-recorded .wav files for call-handler greeting

jupchur
Level 1
Level 1

I have a customer that would like to use a pre-recorded .wav file for their opening greeting, and for all their other call handlers we configure. Is this possible? Where do I insert the files?

1 Reply 1

eschulz
Cisco Employee
Cisco Employee

From the call handle's Greeting page you should be able to select, "Paste from file..." at the little recording drop-down.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: