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Using # to bypass dial pattern timeout

jbirk
Level 1
Level 1

When we originally installed our Call Managers - 3.1.1 - we were able to hit # to tell the system to quit searching the dial patterns and go ahead and send the call. After a minor upgrade this feature went away. Then, I upgraded to 3.3(2) Sp B and it came back. Now after upgrading to Sp C it's gone away again. Is there some way to re-enable this feature?

1 Reply 1

paul.harrison
Level 4
Level 4

I'm not sure why it should have kept disappearing in and out like that but you should check your route patterns. Are they defined (9.1! etc.) or are they using 9.@.

if it's the first then check that there is a # version of the route pattern so 9.1! and 9.1!#.

If it's 9.@ then it has anybody changed the NANP file between version.

Paul