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Various Recording are cracking

CCM 3.2(2C) SP F

Unity 3.15

Exchange 5.5 (Unified)

This is a new install (400) users. Some users are reporting that after they record their greetings when they attempt to play back their greetings back the greeting is cracking. Not static but cracking.

1 REPLY

Re: Various Recording are cracking

Hello -

Here is a good Cisco resource that might help in your diagnosis! We are running same version CCM and Unity, but with Exchange 2000. We are using the G.711 codec and have not experienced this problem. We are running TSP version 7. http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/prod_troubleshooting_guide_chapter09186a0080153e41.html#wp1031399

Sincerely, Ginger

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